Many organizations aspire to be data-driven in Total Rewards but struggle to understand what employees truly value. This session guides participants through creating an enterprise listening strategy that informs confident, people-centered Total Rewards decisions.

Drawing on multi-year experience and robust benchmark data, you’ll learn how to design surveys, secure executive buy-in, and implement a repeatable “Understand, Share, Act” cycle that drives real action. The session demonstrates how to translate survey insights—including quantitative trends and qualitative feedback—into actionable improvements in pay, benefits, and communications. Participants will see which employee segments are most and least satisfied, how patterns relate to engagement, retention, and inclusion, and how TR professionals can prioritize interventions for maximum impact.

Key Takeaways:

• The elements of an effective enterprise listening strategy and how it supports people-centered Total Rewards
• Ways to use both quantitative and qualitative survey insights to inform pay, benefits, and engagement decisions
• Current benchmark data on compensation and benefits satisfaction and what it reveals about engagement, retention, and inclusion trends
• A practical framework for prioritizing employee segments and translating insights into targeted Total Rewards actions